Privacy Policy

We (“We”, “Us” or “Our”) are committed to protecting your personal data and respecting your privacy.

This Privacy Policy is intended to explain how we collect and store the information you provide via the Vertex Fluxrow website (the “Website”).

These principles will be upheld:

  • To ensure transparency about the collection and processing of your personal data:

We want you to be able to make informed decisions about the use and processing of personal data. That is why we created this website. To achieve this, we apply a range of methods and processes to provide you with relevant information about how personal data is used.

If we determine that you need specific details, we will provide them at the appropriate date and time.

We are happy to answer your questions and provide any clarifications, including on any limitations required by law. You can reach us by email at: info@vertexfluxrow.com

  • Personal data will be used solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and delivery of the Services, complying with regulatory and legal obligations, and conducting administrative and business activities to support the provision and use of the Services.

We also process your personal data to better understand your preferences and needs.

  • Access essential tools to protect your personal data rights:

To help you exercise your rights, we have robust processes in place. Contact us anytime to access your personal data. We can amend or delete it, and restrict our use of it for specific purposes or more broadly. We can also transfer your information to you or a third party. We will do our best to accommodate your requests.

  • Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we guarantee that we will continue to implement a range of measures and safeguards to keep your personal data protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the types of personal data the company collects about individuals and how it processes, discloses to third parties, secures, and manages that data.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or from that information together with other data we hold or can access.

The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, organisation, structuring, and storage of personal data.

Our services are intended for a general audience and are not directed to individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under 18 years old, nor do we knowingly permit such individuals to use our services. If we learn that we have information about a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you use our services and channels, or visit our website, we collect personal data. We may request your personal data in certain situations. We also collect personal data by analysing how our services and channels are used, or by receiving information about you from our third-party partners.

3. No obligation to disclose personal information to the Company and the associated consequences.

You are not required to provide us with any personal data. However, in certain situations, if you choose not to, we may be unable to provide our services or users may be unable to access the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes details from your online activity log, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser used, and information about the device you use. The information we collect is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide to Us when you access a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal bases and purposes for processing personal data

Your personal data is processed by the company for the purposes set out in this section, and in accordance with the applicable legal basis.

Without a legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

  • You have given your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
  • The Company or third parties may need to process data to pursue their legitimate interests. For example, this could be necessary to improve our services or to defend against legal claims.
  • Processing is required to comply with a legal obligation.

Contact us via email for more details about the processing we undertake to protect our legitimate interests.

Below are the reasons and legal bases for which we may use the information you provide to us. Personal Data.

Scope
Legal basis

To share your personal information with third parties at your request to access digital trading services

At your request, we may collect personal data from you and share it with third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns, we may need your personal data to address any enquiries you have about our services.

Processing is necessary to pursue the legitimate interests of the company or those of a third party.

To comply with any applicable legal, administrative, or judicial obligations, personal data is processed to satisfy legal requirements.

To comply with applicable legal obligations, processing is necessary.

To enhance Our Services, we may use Personal Data. This includes, among other things, crash or malfunction reports that we collect in relation to the services.

Processing is necessary for the legitimate interests of the company or a third party.

Preventing Fraud and Misuse of Our Services

Processing is necessary for the legitimate interests of the company or a third party.

To execute and manage activities aligned with our service requirements, including back-office operations, business development initiatives, strategic decision-making, governance and oversight mechanisms, and related functions.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To inform decision-making on a wide range of issues, we employ a variety of rigorous analytical methods, including statistical techniques and models.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To safeguard our assets, rights, and interests, as well as those of third parties, we may process personal data to establish, exercise, or defend legal claims. We may also process personal data to protect our rights, interests, and property, or those of third parties, in accordance with all applicable laws, regulations, and agreements, and any relevant conditions, terms, or policies.

Processing is necessary for the legitimate interests of the company or a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data—including IP address information—with third-party providers that deliver services to us, such as hosting, storage, and user experience analytics.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will pass the personal data you have provided to us to those third-party platforms. Their use of your data will be governed by their respective privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. Doing so helps the company access the resources and capabilities necessary to enhance and improve the products and services it offers to its customers

In the event it is necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, with lenders, and with other companies within our corporate group in the event such a transaction takes place, whether proposed or completed (including the transfer or sale of assets belonging to the company or any other group company), or in connection with any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

We may engage third-party services, such as advertising providers on our website and analytics firms. These partners may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behaviour over time to enhance your experience, remember your settings, and customise the products and services you see, including recommendations you might enjoy. Cookies are also used for statistical reporting and analytics.

Some of the cookies we use are session cookies. These are stored on your device temporarily and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and make it easier for you to access and return to the site.

Types of cookies:

We may use them based on their intended purpose:

Cookie type

Cookies are strictly necessary

Scope

These cookies are essential for you to access the features you've requested and to navigate our website smoothly and reliably. We use them to provide the information, products, and services you have asked us for.

They are necessary for your device to download and stream data. This enables you to navigate the site, use its features, and return to pages you visited earlier.

Additional Information

Cookies collect personal data, including your username and last login date, to confirm that you are logged in to the site.

These are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies enable us to recognise you each time you visit our site and to save your settings and preferences.

Additional Information

They remain until their expiry date and persist even after the browser is closed.

The cookie type

Cookies for performance

Scope

We use cookies to collect statistical data on the site's performance and to improve it. They also enable us to conduct analysis on our website

Additional Information

Cookies store anonymous data that is not associated with any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies may persist indefinitely.

Cookies are disabled or removed

To disable or remove cookies, you need to change your browser settings. Below are links to guide you through the process for several of the most widely used browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website's functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for a longer period where permitted by applicable laws, regulations, policies, or orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue to share your data for another 12 months.

We regularly review the Personal Data we hold to determine whether it is still needed.

9. Transfers of personal data to a foreign country or to an international organisation

Your personal information may be transferred to other countries (i.e., jurisdictions outside your country of residence) or to international organisations or jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide, including implementing appropriate safeguards under applicable laws, and ensures that individuals can assert their rights and access effective legal remedies.

These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made under a legally binding, enforceable agreement between public entities or authorities, as set out in Article 46 (2) (a).
  • The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. To request this information, please email us at info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, any disclosure of personal data due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.

Where required by law or by other obligations outside our control, we may need to disclose your personal data to third parties, such as public authorities. In these circumstances, we cannot control how those third parties protect your personal data.

No method of transmitting personal data over the Internet is completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites and online platforms

Our website may include links to third-party websites and applications. These websites and apps are not operated or controlled by the company. We are not responsible for the collection or processing of personal data by such websites or apps. This Policy does not apply to activities conducted through those sites or apps.

When visiting any third-party websites or apps, we recommend carefully reviewing their privacy policies prior to making any decision to access or use their services. We also suggest that you provide any personal data directly to those providers.

12. Amendments to this Policy

This Policy may be updated at any time. If we make changes to this policy, we will notify you of those changes by posting the updated policy on our website. In addition, for significant modifications, we will seek to inform you using the methods we consider appropriate and will publish an announcement on our website. Unless explicitly stated otherwise, any amendments will take effect after the revised policy is published.

13. Your rights in relation to your personal data

You have the right to request that we confirm the accuracy of the personal data we collect about you, correct any errors, and delete personal data that is not required by us. You may also limit the scope and types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

You have these rights in relation to the personal data you provide. To exercise your rights, please send an email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If so, you may access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for additional copies. The data will be made available electronically upon request.

The right of access to personal data must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply with the request or limit the extent to which it can be fulfilled.

Right to rectification

The Company may correct inaccurate personal data. You may also request that any incomplete personal data about you be corrected, taking into consideration the purpose for which it is processed.

Right to Erasure

The following reasons apply: (a) Personal data is no longer necessary for the purposes for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data has been processed unlawfully; or (f) Personal data must be removed to comply with the company's legal obligations.

This right does not apply in the event that processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to limit the processing of your personal data.

If you request that processing of personal data be restricted, the data may be retained only with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or where retention is necessary for reasons of significant public interest within the European Union or a Member State.

Right to Data Portability

If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly by the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data transfer must not adversely affect the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data that is based on legitimate interests pursued by the company or a third party. This right also covers profiling that relies solely on those legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or show that the processing is necessary for the establishment, exercise, or defence of legal claims.

For direct marketing, you have the right to object at any time to the processing of personal data concerning you.

Right to decline consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal

You have the right to lodge a complaint with the relevant supervisory authority.

You may file an appeal with the supervisory authority established by a Member State to protect individuals’ fundamental rights concerning the processing of personal data within the European Union.

European Union and Member State laws may limit your rights regarding your personal data, as detailed in this Section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended to up to two months if necessary, depending on the nature of your request and the volume of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.

Provided it does not conflict with section 13 of the law, information you request under your rights in section 13 will be provided free of charge. If the request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs of providing the information or taking the requested action. We may also decline to act.

If we have any doubts about the identity of the individual who submitted your request, the company may request additional information to verify your identity.